Frequently Asked Questions

What Size do i need?

Our Pods come in a variety of sizes to accommodate your every need. Take a look at our Pod size guide to help you work out the smallest space that will hold your things. If you aren’t sure, give us a call and our helpful staff will work with you to find the right size. We have over 30 different Pod sizes available but the most popular sizes for domestic storage are 25, 50 and 100 square feet.

How much does it cost?

Your rental rate is based on the size of Pod you require. We have Pods from only £1 a day, so getting some breathing space at The Storage Pod is affordable for everyone.

Do you offer discounts?

We do indeed! Take a look at the pop-out special offers above or ring the store to find out what's on offer.

Will there be anyone to help me?

Our friendly store team can get you anything you need, from helping you select the right Pod size, to a trolley to load your goods on. We can even arrange for a man and van team to help you, if you really don’t want to lift a finger!

When can i get access?

You can gain access to your Pod during our long store opening hours, 7 days a week. We also have a selection of Pods that can be accessed 24 hours a day.

How do i get into my pod?

Security is our top priority. The building has a PIN-coded keypad entry system and is fully fitted with CCTV cameras to ensure a safe environment while you and your things are with us. In addition, your personal PIN code only allows access to your individually alarmed Pod door once inside our building. Then you put your very own padlock on your Pod door.

What about insurance?

Your goods must be insured while they are here at The Storage Pod. Just let us know the value of your goods and we can sort out the cover! We will add your goods to our insurance policy. Prices start from £4.95 per month for £1000 insurance cover. Please contact us if you would like a bespoke quote based on your value.

Can I upgrade/downgrade when I need?

Yes, you can move Pods anytime you need to in order to accommodate your changing storage requirements, subject to availability of other Pod sizes.

Can I buy packing materials from you?

We have a wide range of great value packaging materials and products available to buy. Before you come in visit our Pack It Up page to get an idea of what you might need.

How do i pay?

We accept the following methods of payment:

  • visa
  • switch
  • mastercard
  • maestro
  • directdebit
  • delta
  • cheques
What do i need to bring?

When you come to move in, please bring a Photo ID, e.g. passport or driving licence, proof of address, such as a bank statement or utility bill and your bank details for the direct debit mandate. Sometimes, it’s easier to set the contract up a few days before your move so there’s one less thing to keep track of on moving day!

How long can i stay?

Our terms are flexible, which means you can stay from a minimum of a week to as long as you want.

CALL US NOW ON 01932 353 700 TO FIND OUT